Hospitality Innovation Management MSc

This MSc Hospitality Innovation Management, jointly delivered by Birkbeck and Le Cordon Bleu London Culinary Arts Institute, is designed to develop future leaders in the hospitality industry. With an emphasis on innovation within the field of hospitality management, it will prepare you to shape the future of the industry with a creative, sustainable and entrepreneurial approach.

Why choose this course?

* This unique Master’s course combines the study of hospitality, business and management in a global context with a focus on innovation, sustainability, customer experience and entrepreneurship.

* You will benefit from teaching by Le Cordon Bleu London, a world-renowned network of educational institutions dedicated to providing the highest level of culinary and hospitality instruction through world-class courses.

* You will also profit from Birkbeck’s reputation as an internationally recognised centre of excellence in teaching, research and consultancy in the broad field of management.

* This course is ideal if you have already graduated in a hospitality-related subject or you have practical experience but no formal qualification in the subject area yet. You may be seeking to transition into a career in the hospitality industry or you are already a manager there but are keen to develop your understanding and skills set.

What will I learn?

You will examine customer experience management, service delivery, management and operational structure within a global context.

You will gain knowledge of the diverse cultural and geographic aspects of the hospitality industry including in employee engagement strategies, motivation and career planning, and digital innovation for service delivery and marketing.

You will also gain insight into service-oriented businesses and take part in tasks involving business decisions and drawing on key concepts of operations management and their underpinning theories to grow hospitality venues. You will learn to critically assess different scenarios to identify and solve tactical and strategic issues that may have an impact on customer relationships.

How will I learn?

This course is available to study full- or part-time with classes taking place in the evening at either Birkbeck or Le Cordon Bleu. Le Cordon Bleu's teaching hours in the evening are from 6.30pm until 9.30pm. Some modules may also offer classes in the afternoon.

Classes consist of lectures and seminars and you will also gain practical experience and current insights through case studies, industry professional guest speakers, field trips to different organisations and the use of hotel management simulation software.

Highlights

* We also offer this course with an internship.

* Le Cordon Bleu London is a world-renowned network of educational institutions dedicated to providing the highest level of culinary and hospitality instruction through world-class courses.

* Birkbeck and Le Cordon Bleu are members of the Institute of Hospitality. Free membership is available to students on this course.

* Birkbeck is an internationally recognised centre of excellence in teaching, research and consultancy in the broad field of management. Our academic staff are active researchers as well as enthusiastic teachers, and regularly publish articles in leading journals.

* You will use pioneering simulation software, allowing you to use your analytical skills and strategic decision-making in a true-to-life business scenario.

Careers and employability

On successfully completing this course you will have developed transferable skills, including in:

* communications

* teamworking and leadership

* critical and creative thinking

* innovative decision-making

* research and analytics.

Studying this course will prepare you for roles in:

* hospitality management

* entrepreneurship and innovation

* sales and marketing

* revenue management

* corporate business analysis

* start-up and corporate entrepreneurship.